I have the following problem, I played around with an old account and therefore logged out and now I want to play with my main account, but I can neither log into Minecraft.net nor in the Minecraft Java launcher. I've already changed my password and reinstalled Minecraft, but whenever I try to log into the launcher, the password or email is not valid.
Then someone stole your account while you got the old one. Your own fault.
If you still have your transaction ID, you can try Mojang Support to get your account back. Didn't you… Pay the hardship.
Guarantee that it won't work.
I still have a little hope
Bury them, experience teaches otherwise.
A little tip: Let an antivirus run through, maybe you still know what you have installed, then look in the program management for anomalies, possibly delete programs that are unknown to you. But with caution, not that your PC will no longer run.
Jo I do, but I can change my password and everything else via my mobile phone, why not only on the PC do you know what?
If you've played with old on PC, there will be something there that will deny your access. You probably haven't downloaded anything on your phone, so nothing was installed there.
So now I have time to do the virus scan. If it doesn't find anything, would it be worthwhile to reset the PC?
Most likely not, it would just create other problems.
Oke, so the virus scan found something, I uninstalled it and it didn't help in that case the account is gone, what a shame.
Well, there would be a possibility, but it should only be done by an experienced PC user. Often there's still an entry in the registry. If you delete the right key, the last hook could be gone. To do this, you need to know exactly what you have just deleted, otherwise you can also make your PC unusable with it. So be careful! Possibly install the Advanced Care and let it run through completely. This also finds orphaned registry entries. A very useful program and the basic version is freeware.
PUA: Win32 / Presenoker that showed me and I clicked on remove
C: \ ProgramData \ fgqfb \ Sitafa.exe that if it helps too
A very nasty virus according to Google
This program is also classified as malware, so your PC seems to be quite contaminated if there are leftovers floating around somewhere. Actually, only a new installation helps, even a reset would probably not do much good. But you won't get your account back because it is very likely that one of the programs has already stolen your data.
Try the Advanced Care again, it has helped me many times, although I haven't had a virus for over 15 years.
Ok I'll try it
If I want to open the file (downloaded via chip) it means I don't have the necessary authorization
Oke has done himself I have now done the KI mode in Care, anything else?
Okey after trying it several times and waiting 24 hours, I can't log in, thank you for your help, even if the account is gone after several hundred hours of play. I hope I'm interested in buying it again, thanks again for the help! Hope dies last but she died xD
I'm sorry that nothing worked.
