Dubaro does not want to repair defective items?

Bu
12

I bought a pc from dubaro a few months ago, after a short use I noticed that the processor is defective or damaged

I sent the pc over to dubaro twice and they said that everything would be fine, but I can't play a game smoothly, not even minecraft, Left4Dead2

Specs

RTX 2060 SUPER

Intel (R) Core (TM) i7-9700KF CPU @ 3.60 GHz x8

16 GB RAM

and now I despair, I don't know what to do anymore, the PC cost 1400 euro and I can't give it back

I thank you in advance

Fu

Do you still have a guarantee?

Bu

Yes, clearly standard

Fu

Then I would call the customer support.

Bu

I do that so often, they say I should send the pc to them, and then they send it back and say nothing is wrong

Sp

Is the cooler installed correctly?
Which cooler is that?

Le

Updating drivers may save many PCs even yours

Fu

If they say that, then it will be true. Did you change anything in the settings?

Bu

No, these lags occurred directly when icvh got it and tried it

Bu

I always do that

Fu

Do you have the latest drivers?

Bu

One of comfortable, I can't say more

Bu

Yes