Why do I suddenly have to pay for Minecraft Windows 10 Edition again?

sw
14

I bought myself about one and a half years ago on my old mini laptop Minecraft Windows 10 Edition. I then deleted this game after half a year. Now I have a new laptop on which I want to download Minecraft W10E again. However, the Windows Store indicates that I have to buy the game, although this has been the case before. I'm also logged in with the correct Microsoft account.

Would anyone know what I could do there?

[The problem has resolved. I did not know that you can get Windows 10 Edition for free if you have Minecraft Java. So I was able to download it again.

Ta

Did you buy the game in the Microsoft Store or on the Minecraft site?

sw

In the Microsoft Store.

St

Unusual. You are also logged in with the same Microsoft account?

sw

Yes. I only have one.

He

Best times to contact the support

sw
1

The problem has been resolved. I did not know that you can get Windows 10 Edition for free if you have Minecraft Java. So I was able to download it again.

Gu

damn… It still shows that I need to pay, or I have to redeem the code but I also got Win 10 Edition when buying Java Edition.

Gu

i am having the same problem i bought the win 10 version months ago. Then i bought the java version. My windows 10 got deleted from my computer and i want to play it but i'm being told i have to buy it

Gu
4

I have minecraft bedrock on my ps4 and now when I want minecraft on pc I have to buy it

Gu
1

We bought Minecraft Java for an older PC which has since died. We bought a Windows 10 Laptop. Used the Java download link from the original order and logged in with those credentials. It says we need to buy it. I don't think that is right but I can't get passed that.

Gu
3

Swift Reuben, I have the same exact problem right now. But i have minecraft java edition, could you please tell me how to get it? I've emailed customer support several times, and I'm logged into the correct Microsoft account.

Gu

i cant play becuse she have money

Gu
3

it is telling me i own the game, i install it then open it but it takes me to the DOWNLOAD button at the bottem. I need to pay for it again, but i already have it! What can i do?

Gu
1

Hi 🙂 Hi 🙂