My minecraft acc has been hacked and mojang is not responding.
Yes, you download it from Microsoft, so there's only support from Microsoft.
Well, it was just bought by Microsoft, but there's no choice
Currently it takes longer with the support. Mojang is responsible for this.
Okay thanks. How long usually?
Yes, Microsoft should actually have an extra email on the site for Minecraft support, have a look.
Unfortunately not
1 month - 3 months, because of Covid-19.
I'll wait and see for myself
Okay, Mojang still seems to be responsible for it, I just assumed that the MS team would be "taken over". Well
Today is Saturday. Maybe they'll answer you next week.
I wrote the email 10 days ago, but never got an answer… That's the problem.
Especially if you say that it will take 1-3 months. And an email is not enough, maybe 3-4
Oh that is of course problematic. But unfortunately not to be changed, I would probably still check with the general Microsoft support & 'who describe the matter (also that Mojang has not yet answered)
How do you mean? I just wrote them an email ticket
But I can't write an email anywhere.
In the first step you can write "Minecraft account hacked" to the virtual advisor, after which it will show you a few solutions that you can try.
Otherwise, you still have the option to call Microsoft (on 0180 667 22 55, 20ct landline, max. 60ct cellular per call)
It also occurs to me that you log in with Microsoft and not with Mojang. That definitely falls on Microsoft's hat. If resetting the password etc. Doesn't help, I would call them.
Okay thanks
All versions of Minecraft are dependent on Mojang. Since Mojang was completely bought up by Microsoft in 2015, Microsoft's support must also apply to all versions of Minecraft. In the support itself, however, you should be able to choose which version you need help for.
