I was recently hacked, the whole thing in Minecraft… I woke up in the morning to receive two e-mails as a push e-mail that my password and my e-mail had been changed to something with .ru. At first I thought it was a phishing mail, so at first I didn't do anything, later the shock, I can no longer log in, the e-mails that could have been used to stop this were also automatically deleted from my inbox, so I went out security changed all passwords. Now the question is, is there any chance of recovering an email (I've already looked at the recycle bin) I use a Gmail address, have an iPhone and use the normal mail app once and Airmail once. On my PC Outlook and the Windows Mail app. Or is there another way to get my account back?
Thank you in advance for reading through, if you have any further questions, just get in touch!
Emails that are not stored on the mail server are gone once and for all after being deleted. No chance of restoring it.
To get your Minecraft account back. Do you need the transaction ID from the purchase. If you do not have this, the account is gone and you have to buy Minecraft again.
Thank you, but isn't it enough if I have access to my old email? Because I think Mojang will find it dubious if the e-mail address is suddenly changed to a .ru address. Or do you think that I absolutely need the transaction ID…
Mojang doesn't care what your email address is called or what it ends. Nobody sits there to check it out. Without a TransaktionsID there's no proof that the account belongs to you.
Oke, I was just lucky, every four years my mail server deletes my father's e-mails… The four years would be over on April 11th xD Now I have the e-mail from PayPal when I bought my account, there's now actually a transaction ID it's also 17 characters long with letters, I think that's the one right? I have now sent them a screenshot of the e-mail and once photographed the transaction ID, my name was like in my real life + surname, so I added a picture of my ID card to it, I think it can be used reset the email to my previous one, right?
How lucky you are I don't have my ID anymore… Laugh… If you have turned to the support and are patient, it should work with the evidence. A photo is by the way not required, because all the data is in one or more databases and probably just can be determined as correct by entering the ID.
I wish you good luck and maybe you will post the result when you have the answer. Would be of interest to me and others too.
I'll let you know as soon as I get an answer… Unfortunately it takes a long time with Minecraft… Wait a proud 11 days 😂
Unfortunately you are not the only one with such a problem, patience is required.
Yes, but the main thing is that they answer… It's just a matter of time
