Got an account from a colleague because he no longer needs it,
but somehow I can't change the minecraft account email. I have full access to the e-mail (including the mailbox), but every time I enter my other e-mail to change an error message comes up that looks exactly like this: "Error! Request denied. To get help with changing your e -mail address visit our https://help.minecraft.net/. When contacting customer support, make sure that you include your game purchase transaction ID. "
Can this have something to do with the fact that the email on which the account is currently running is "gmx.de" because I want to use a "gmail.com" email to change it.
Hope someone knows about it and can help me, that would be very nice!
I had problem, unfortunately, nothing can be done
But I wonder why there's nothing to be done, don't I own this email?
It says what you should do. Contact support. Have the transaction ID ready. Should your friend be able to give you.
This is currently not working because the migration to Microsoft will take place soon. We also had the problem recently with the children's account.
According to MS Support, you should wait until the information about migration from Mojang to Microsoft comes.
