Redeem Minecraft prepaid code?

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1

I bought a Minecraft prepaid card in my trusted Media Markt on Friday. When I tried to redeem it the next day there were some complications, the card has a 10-digit code, but the website asks for a 25-digit code. What's going on and how can I activate my Minecraft account?

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Maybe you have a code for the Java Edition and are trying to redeem it for the Bedrock Edition, or the other way around.

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