Why can't I play Minecraft?

As
8

Here is a foto

Why can t I play Minecraft
ta

Single player works, doesn't it?

Me

Have a look in your Microsoft account

As

Yes, only multiplayer there's what is in the photo

As

I'm already doing it and the problem has been there for so long and I've tried a lot but can't find anything

ta

If it doesn't work, contact MS Support.

As

I fixed it

ta

Good

Me

Probably something is deactivated in the network settings, can you reset the Microsoft account?