Why can't I still play Minecraft?

I got a Minecraft account yesterday and I still can't sign in. When I click on "Minecraft Buy" it says: You can't place a new Minecraft order until your pending order is completed or canceled. I wonder when will I get my Minecraft account? I have one more question: In support, should I enter my "transaction ID" is a transaction ID the order number / order reference?

What did you pay for?

Then have to transfer the money

Instant bank transfer

I have already paid

Hmm… Then it still takes

The thing is I was already in support they just say "we can't help you and give you a transaction ID" even though I have given the order number.

OK. Better buy from MMoga or InstantGaming next time

Does this work?

How do you mean?

Is this a real Minecraft Premium Account or are they old

These are all premium accounts, you can also buy your own code.